Save these copy-and-paste templates for the most common review situations. Customize the brackets, or use the free tool below to tailor any of them to a specific review in seconds.
"Thank you for the wonderful review! We're thrilled the [product] is a hit. Your support means everything to a small team like ours."
"I'm sorry you received the wrong item — that's on us. Please reach out directly and we'll ship the correct [product] immediately and sort out the return at no cost to you."
"I apologize for the delayed delivery of your [product]. That's frustrating and we're working with our carrier to prevent it. Please contact us if there's anything we can do to make it right."
"Thank you for flagging this. Quality is our top priority and your [product] clearly didn't meet our standard. We'd like to replace it or refund you — please reach out so we can help."
Paste a real review, pick the rating, get a professional Amazon-compliant reply in ~2 seconds.